Software Testing Outsourcing Explained – How to Choose the Best Services Provider
Сanceled flights, hybrid vehicles shut down while driving, unavailable emergency centers – all these issues are due to software fails that in their turn are caused by bad software testing. In 2018, you just can’t lose time, money, clients, and trust. Software testing outsourcing is one of the ways to make sure your software works as planned. Check out more in this article.
Software testing fails
In January 2016, a smart thermostat Nest failed its main mission. It stopped working. The idea is great – control and monitor the temperature at home simply using your smartphone. However, it isn’t great at all to wake up in the middle of the night because of a low temperature at home. If there kids, elderly or sick people in the house, such fails may bring many negative results, including problems with health. The reason for Nest thermostat problems was a software bug.
Here is another software fail. Can you believe that Christmas shopping can turn into a real nightmare for sellers? Due to a glitch, in 2014 some prices on Amazon’s website crashed to 1p. Of course, customers started ordering 10-100 copies of items they needed. Fortunately, the madness was stopped. However, the losses could be dramatic. Besides, sellers were under a lot of stress.
Can you let such sensitive customer data as passwords and authentication tokens get leaked? An intimate photo leakage of a famous actress was a world-shaking news. Many fans found this news interesting. However, this is a violating act that put actress under a lot of stress. Yes, some software fails aren’t just undesirable. They are embarrassing and violating. How to avoid software fails that bring stress, money losses, and other damages to your company? Invest in professional software testing outsourcing. Besides, outsourcing is cheaper than investing in-house.
Is it reasonable to outsource major functions usually carried out by internal staff to specialized service providers from other companies? Surprisingly, yes, it is. There are several reasons for that. For example, here are the main goals you may achieve with professional outsourcing software testing:
- Reduce operational costs
- Free internal staff for other purposes
- Make time-consuming functions more efficient
- Become aware of the world trends
- Improve company focus
- Look at the company from the outside
- Get consultations
- Find business partners
- Prove the ideas’ relevance
There are 3 main reasons that combine the previously mentioned points: objectivity, time, and experience. First of all, looking for great outsourcing software testing providers, you’ll want to work with those that save your time. No long negotiations and misunderstandings. Experienced QA testers will work quickly and effectively, so your staff can focus on other tasks, achieving goals faster. Secondly, the experience is what matters most of all. Companies with impressive portfolios will use effective testing methodologies. Whereas internal sources may be not good enough in testing, there are many professionals from other countries who take to testing like a duck to water. Great results guaranteed! And of course, there is such an important feature as objectivity. Being able to view your business idea critically, the outsourcing company will take a fresh look at it. Thus, troubleshooting will be easier and more effective.
So if you’ve decided to find a professional company providing high-quality outsourcing software testing services, here are some questions you may ask before starting cooperating.
Who is going to be assigned to the project? Can I have a look at their resumes? Can we organize an online chat to get acquainted and flush out the details? Can you provide us with references? What companies have been using your services? How often will I get reports? Can you provide me with written status reports? Will there be any phone meetings for better cooperation? Is there any time difference?
Outsourcing software testing professionals will provide you with answers to all these questions. Moreover, in most cases, you’ll easily see the answers yourself if you just have a look at their site or portfolio. Outsourcing companies will make sure that all Personally Identifiable Information provided by clients is protected. They will also maintain effective communication channels with you.
Usually, outsourcing providers companies hire dedicated professionals that are experienced in various spheres: game development using unreal engine, mobile application development, OpenText services, etc. Luckily, if you enjoy working with a certain company in one project, you’ll also be able to use their services for other projects.