Office Depot Accused Of Bogus Malware Removal Services
When it comes to services, dishonesty cannot be tolerated. Office Depot is being accused of bogus malware removal services. It seems that when sales targets are not met Office Depot gets desperate.
Reports claim that Office Depot is pushing malware removal services where there is no issue. These reports claim that customers are being notified of non-existing problems and they are also being asked to pay money for the removal of these problems that are not even there to start with.
In order to test this, CBS recently bought a few computers and brought them to Office Depot for a system analysis. CBS even purchased a system from Office Depot and took the computer to another outlet in order to see what is going on.
To make sure that there were no issues with these systems, CBS used the help of security firm IOActive. This is what the firm’s VP of IT and Security reported about the systems:
“We found no symptoms of malware on these computers when we operated them.”
when it comes to malware removal services it seems that at the end of the quarter if sales targets are not met then Office Depot becomes a bit too desperate and hence the dishonesty. But I am sure that this is not the case with all the branches.
Office Depot can charge up to $180 for their malware removal services. Office Depot has denied these claims to be true and it is more than likely that there are more companies that are also involved in similar practices.
This is to give you an idea of what to expect from malware removal services. Even the best of us can be cheated like this. Malware is something not many people know about so be careful next time you take your PC for a check up.