Samsung Receives Reports of Problems With Note 8 battery
Like the Note 7 before it, the Galaxy S8 is having battery woes of its own. On the bright side, the Note 8 battery isn’t exploding. However, there have been multiple complaints from users regarding the handset’s battery life. Some have complained that if their phone reaches 0 percent, it will shut down and not turn back on again regardless of how long it is charged.
Users on numerous forums have left messages complaining about the problem and Samsung has offered to replace the phones. However, there are reports affected users are being given refurbished handsets which is odd considering the Note 8 should still be under warranty. U.S. owners seem to be the ones having the most trouble which may suggest this is an issue with the Snapdragon-powered devices.
Currently, Samsung is conducting an investigation into the matter, but has not announced any official findings regarding the Note 8 battery issues.
‘We have yet to get any official report for this matter and are unable to comment until we obtain more specific information of the device,’ the company’s statement read. ‘Any customers with a similar matter are encouraged to contact Samsung.’
Given the issues surrounding the Note 7, Samsung is likely hoping this is an isolated incident. The last thing the company wants is to have media flooded with stories regarding the Note 8 battery flaws. That being said, it does not seem to affect all users as some have said their devices have fallen to 0 percent and charged with no problem.
That being said, it is still probably not a good idea to let your phone die completely. A few years ago, it was a fairly common myth that letting your phone die completely every once in a while was good for it. If that story was ever true, it is not now.
Eric is an avid tech junkie, gamer, and comic fan. When he's not working on his PC, you'll find him at your local comic book shop.