Apple Confirms iOS 9.3 Could Brick Devices, Pauses Update for Older iPhones & iPads
It’s been just a couple of days since Apple released iOS 9.3; however, the tech giant is now pausing the update for older iPhones and iPads due to a bricking bug.
When updating to iOS 9.3, users of older devices, including the iPhone 5s and earlier and the iPad Air and earlier, were asked to enter their Apple ID and password used to originally set up the device otherwise they won’t be able to complete their software update. Some users apparently couldn’t remember this information, and they were blocked from activating the device.
According to Apple, it has pulled the update for affected devices and will release a new build that resolves the issue. In a statement issued to iMore, Apple explained:
Updating some iOS devices (iPhone 5s and earlier and iPad Air and earlier) to iOS 9.3 can require entering the Apple ID and password used to set up the device in order to complete the software update. In some cases, if customers do not recall their password, their device will remain in an inactivated state until they can recover or reset their password. For these older devices, we have temporarily pulled back the update and will release an updated version of iOS 9.3 in the next few days that does not require this step.
Apple has also published a support document to help users who are affected by this bug.