Class-action Lawsuit launched against Seagate Over Unreliable Barracuda 3TB Hard Drive
A group of American consumers has filed a collective lawsuit against the well-known data storage firm, Seagate Technologies. The complaint states that Seagate sold hard drives that routinely malfunction at exceptionally high rates, resulting in the broken hardware and significant loss of data.
According to Hagens Berman, the law firm attached to the suit, the failure rate of the drives was substantially higher than advertised – sometimes consumers report failing even days after their first use. Even Apple had to run for cover by issuing a repair authorization extension program for their late 2012 27-inch iMac equipped with the 3TB Seagate drive, in June 2015.
“Seagate promised purchasers reliable hard drives that would safeguard their important documents and cherished photos, but consumers report that these Seagate hard drives fail sometimes just days after their first use,” said Steve Berman, managing partner of Hagens Berman.
“These hard drives failed to deliver on Seagate’s promises, and replacements from Seagate were just as defective, amounting to loss of data and wasted money for thousands of purchasers – something we believe to be direct violation of federal consumer-rights laws.”
The law firm notes that users who purchased Seagate’s Barracuda 3TB Hard Disk Drive or Backup Plus 3TB External Hard Disk Drive, may be “entitled to damages including replacement costs and damages from loss of data and data recovery expenses.”
Gohar is the lead editor at TechFrag. He has a wide range of interests when it comes to tech but he's currently spending a big chunk of his time writing about privacy, cyber security, and anything policy related.