Google Announces Smart Reply For Quick Answer To Emails
Google, the tech giant that not only has its tendrils all over the internet but also when it comes to software and hardware, has just announced a new email feature called “smart reply.” As expected the feature will be tied to Gmail, Google’s own email service, and will be in the Inbox by Gmail app.
The service will analyze text from incoming emails and then offer the users a choice of three tailored responses that can be sent as it is, customized further or completely ignored. This allows for quick replies to email while on the go similar to the feature found in Dialer apps of smartphones.
The process of creating smart reply involves a technology called deep learning that involves years of artificial intelligence training. Google has been using deep learning to give its services something of the mental adroitness and sophistication as a real human mind. With it, Google already screens out spam, identifies photo subjects, translates text and tries to spot trends in your spreadsheet data.
According to Amit Singh, president of Google for Work program, the possibilities are endless when it comes to machine learning since emails through mobile devices tend to be short and action oriented, something that makes the job easier for artificial intelligence. The deep learning system also learns a lot from human signals and behaviors such as the responses people choose or avoid for certain kind of emails.
Smart reply should arrive this week in the version of the Inbox app that runs on smartphones and tablets powered by Google’s Android software and Apple’s rival iOS.