Apple Launches Program To Replace Stained Retina MacBook Displays
According to an update by MacRumors, Apple has issued an internal notice to initiate a Quality Program targeted at the anti-reflective coating issue plaguing users with Retina display MacBooks and MacBook Pros. The anti-reflective coating on some people’s MacBooks and MacBook Pros has been wearing off, causing stains to appear on parts of the screen and in some severe cases, almost the entire screen.
While the issue isn’t new and reports go as far back as March, it seems as if widespread notice by Apple has been taken now. The issue seems to be more common in the machines released between mid-2012 and mid-2014.
People who faced this issue have had different reports regarding Apple’s attitude towards the whole situation. While some of them got their screens replaced or repaired without any cost, many others had to pay for the repairs, which judging by Apple’s prices would have definitely been a lot.
The new Quality Program aims to ensure that the reflected users can get replacement Retina displays for free within three years from the date of the purchase or one year from October 16th 2015. Customers who have already paid for the repair may be eligible for a refund although there might be some conditions involved.
MacRumors reports that Apple is not currently planning on announcing this Quality Program on its website, so if you’re one of those affected, check with the local Apple Authorized Service Providers to see if you’re eligible for the program.