Ubuntu Touch Facing Account Authentication Issues, Could Offer Feedback Option
Ubuntu Touch has featured an online account option that integrates the OS with your Google account. However, many people seem to be having plenty of problems with this useful online integration, as reports have been flying around about constant authentication failures/
Ubuntu Touch developers are aware of the issue, and have been talking about how to fix the problem. For this very reason, they’re requesting feedback from the community and other devs.
The current problem with the account authentication failure is that people don’t seem to know when it happens. For this reason, Ubuntu Touch developers are working on a way to make people notice it more easily, then send feedback that could help them eradicate it in the near future.
Developer Niklas Wenzel has stated that account-polid even keeps on running in the background when the user is not using his/her phone.
“Today I had a long discussion with Jonas Drange on IRC about handling authentication failures for online accounts better. This has come to our awareness because we’ve recently had some account-polld issues related to that. In all cases, account authentication stopped working for some reason, and account-polld kept trying to re-authenticate the accounts forever. One example for this was when the user changed his password.”
Ubuntu Touch is said to get an OTA update in the coming days. Unfortunately, a fix for this important issue isn’t expected to be a part of this update, but the developers are considering a feedback system to be integrated into the OS that could help them solve this issue in a future update.