How to Fix iPhone Random Restarts and Blue Screen of Death
A lot of T-Mobile iPhone users have been complaining about some baffling problems during the past 24 hours. There are numerous reports of the annoying bug, on different social media channels, that makes iPhones go haywire.
The issue seems to affect the iPhone 5s, iPhone 6 and iPhone 6 Plus devices that run on iOS 8.1 or iOS 8.3. Affected users would experience random freezes, restarts and the dreaded blue screen of death.
According to multiple T-Mobile users, their iPhone would inexplicably flash a blue screen that’s followed by the device restarting itself. In worst case scenario, the reboot could repeatedly for as long as 45 minutes!
As of now, there is no official word on what’s going on exactly, though T-Mo hinted it might be something to do with the phone’s memory. The carrier has recommended its customers to do a hard reset, and if that doesn’t work, they should clear out their old text messages and do a factory restore via iTunes.
Some users, however, have had success putting a stop to the restarts after turning off Wi-Fi calling. In order to disable Wi-Fi calling on your T-Mobile iPhone, follow these steps:
- Go to Settings > Phone.
- In the Calls section, tap on Wi-Fi Calls.
- Switch the Allow Wi-Fi Calls toggle to off.
If your iPhone is experiencing the same issue, make sure to try out the above method before restoring your phones, and let us know if it works for you.