Samsung Smart TVs Show Ads During Video Play
Ads popping up in your routine TV channels is a norm, but what about your smart TV randomly starts showing ads while you are watching a video that you own?
It sounds useless and creepy, and this is exactly what happened to some Samsung SmartTV owners.
On Monday, a Reddit user complained in a post that while he was watching movies on his Samsung TV, a muted Pepsi ad started playing out of nowhere. Analysis revealed that the actual files had been stored locally on the user’s Plex media server, but the ads did not pop up on other devices like tablets and smartphones, when accessing the same server.
However, Plex took off the blame blanket by claiming that the company had nothing to do with the issue, meaning that the software was the root cause. But Plex offered help by providing the solution, which is to click “disagree with the Yahoo Privacy Notice,” an option located deep inside Samsung’s Smart Hub options.
On the same day, many Australian owners of Samsung smart TVs complained of Pepsi ads being shown without consent into their Foxtel (Australian cable TV) programs. The problem only arose on Samsung’s smart TVs; no other devices or platforms were affected.
Soon after the frenzy, Samsung Australia released a statement on the issue, claiming the Pepsi ad was the result of an “error that occurred as part of a recent software update that was not intended for the Australian market.”
“We can confirm that the issue has now been rectified and that there are currently no plans to introduce this type of advertising in Australia in the near future,” the statement said.
So that means that the company just might be considering to insert ads using this method too, in some markets. This is fueled by the fact that similar ads had started popping up on Samsung’s smart TVs in January this year.
This news reached us shortly after it was discovered that Samsung’s smart TV terms and conditions policy has a rather unconventional and sort of immoral rule: anything you say in front of your TV might be relayed to a third party.
However, Samsung had quickly buried this under the dust, claiming the TV only sends data to third parties when a user requests a voice command search. But then again, if your TV can display ads on its own it can clearly deliver ad-related data to a third party.
Computer Science student who puts thoughts onto paper either through writing or sketching, and considers ideal happiness as a good book, under the open sky, with a cup of tea.