Uber Will Hasten To Install In-Built Safety Features To Its App In India
Learning a right lesson at a right time, Uber has publicized that it will launch two new features for its passengers in India on February 11: an in-app panic button and location/journey sharing system.
This announcement from Uber came after Times of India reported that Uber was on the verge of getting banned from the Mumbai Transportation Department. According to various reports, authorities felt offended after observing the reluctance of Uber’s representatives against implementation of the suggested measures for passengers’ protection.
Reports stated that, according to new regulations, installation of physical panic buttons have been made obligatory, but the Uber management was somehow not willing to install physical buttons in their cars as, WSJ noted, “they don’t want to install physical panic buttons in cars used by its drivers in India because they could wear out and confuse passengers.”
Therefore, to avoid transgression, it decided to induce two in-built features as an alternative to the MTD’s recommendations.
Uber was likely to unveil the new features across the world not on Feb 11 but later in the year. But expeditious action, as mentioned above, seems out of the necessity after pressure from the Indian authorities increased.
The subject of traveler’s security came under consideration gravely after the rape of a woman passenger using Uber’s transportation service.
To clear some misconceptions regarding its safety measures, Uber has now explained its recent security initiatives, which include background checks and an alert response team in case of emergency. And the company is optimistic about the power enhancement of its safety system with the inclusion of two new features.
The in-app panic (SOS) button will alarm the local police if triggered, while the other feature called Safety Net is an advancement over its existing ‘share my Eta’ feature – users may share explanatory details of their journeys with any five of their pals or kinships.
The ride-hailing service has, indeed, demonstrated greater responsibility on its part since it has returned to the roads in Delhi last month as it was under a transient ban of six weeks after the rape case. Now it seems taking massive actions to ensure its passengers’ safety.
Abubaker Zahoor writes on diverse topics with special interest in innovations, tech-ethics, and inter-and intra- organizational business relationships.