Facebook Was Down Because Of Outage, It Wasn’t Hacked
Many major social networks, including Facebook, Instagram, Tinder, AOL Instant Messenger, and HipChat, were down on Tuesday morning. The cause of the suspension was initially believed to be a hack. But actually it was an apparent outage at Facebook’s HQ which resulted in suspension of other social networks as well, that use Facebook to authenticate users, as reported by the BBC News.
The social media giant confirmed that there was an outage at its headquarters and the reason behind it was not a third-party attack, but it was a server error that occurred after their engineers introduced a change that affected their configuration systems.
“We moved quickly to fix the problem, and both services are back to 100% for everyone.” a Facebook rep told to the BBC News.
Hacker group Lizard Squad – which attacked PlayStation and Xbox Live networks at Christmas – had tweeted the outages, so some media outlets believed that they were behind the suspension.
The suspension began around 6:20am GMT and ended around 7:10am, that is 50 minutes later. During this time, both websites and mobile apps of the affected services went down all around the world. Facebook did not load in the browser as it failed to connect with the main server. Instagram gave “can’t refresh feed” error when users tried to refresh their feed.
Instagram is owned by Facebook so it is possible that there might be some data communication with the main server that is necessary to load the feed, and since the server collapsed so Instagram didn’t load.
But other services that are not owned by Facebook also collapsed. Tinder simply uses Facebook for authentication so their outage as a result of Facebook’s suspension indicates that they maintain a session with Facebook while the user is on Tinder.
Similarly, AOL Instant Messenger and Hipchat also use Facebook for authentication and they went down with Facebook too.
However, not every Facebook-owned service was affected by the outage. WhatsApp remained functional so it means that WhatsApp doesn’t rely on Facebook’s servers in any way even after the acquisition deal.
Will the affected companies file a lawsuit against Facebook as it affected their service? Or, has Facebook already sorted out such terms beforehand? We will know soon.