Apple To Face Lawsuit Over Blockage of iPhone Text Messages
Meanwhile Apple is enjoying the huge success in terms of sales these days, the company is facing certain setbacks and lawsuits at the same time. The Cupertino giant saw some ridiculous comments on its Bendgate scandal, and then the problems in iOS 8 came forward. Now it’s a new lawsuit — not from Samsung this time.
U.S. court ordered Apple to face a federal lawsuit claiming that the company didn’t mention to its consumers that its messaging system would block text messages if the customers switched to Android-based smartphones from iPhones.
Plaintiff Adrienne Moore sued Apple with a claim that Apple’s messaging system blocked her text messages which interfered with her contract with Verizon Wireless (VZ.N) for wireless service. Moore kept the wireless service but switched from an iPhone 4 to Samsung Galaxy S5.
Moore now claimed that Apple failed to disclose how its iOS 5 mobile operating system would stop the delivery of text messages from other Apple devices if iPhone users switched to non-Apple devices.
Blocking the messages meant for a consumer is a violation of California unfair competition law. U.S. District Judge Lucy Koh in San Jose, California said that Apple must face the plaintiff and that Moore should be given a chance to prove that Apple obstructed the message delivery service, which resulted in blocking of messages meant for her.
“Plaintiff does not have to allege an absolute right to receive every text message in order to allege that Apple’s intentional acts have caused an actual breach or disruption of the contractual relationship,” Koh wrote.
Apple and Roy Katriel, a lawyer for Moore both didn’t respond to the requests for comment.
“Apple takes customer satisfaction extremely seriously, but the law does not provide a remedy when, as here, technology simply does not function as plaintiff subjectively believes it should,” the Cupertino company said.
Apple recently reported sales of 169.2 million iPhones, which is although huge, but still unable to beat Samsung. However, Apple beat the Korean company in its home ground after selling record number of iPhones this year.