Apple Gives Clarification For iPhone Software Bug
Apple’s product marketing executive Greg “Joz” Joswiak gave an explanation about the bug in iOS 8 mobile operating system that disconnected thousands of iPhones from mobile networks for a small amount of time.
When the initial iOS 8 update was released, it had a lot of issues — one of them made iPhones disconnect from mobile networks. Joswiak acknowledged the issue and said that the bug was not in the update, but it resided in how it was distributed.
He further mentioned that the bug was not found in the update that was present in servers, but it was there at the client’s side — in iPhones. So it occurred after it was sent from the server and before the users received it.
It has something to do with how the update was “wrapped” before it was distributed.
Joswiak said that Apple acted within an hour the bug was identified, and the software fix was released in a brief amount of time. Apple CEO Tim Cook also apologized for the inconvenience the bug caused to the iPhone 6 and iPhone 6 Plus users, who had immediately downloaded the update once it was released.
As I have previously mentioned, it is not an easy task to introduce so many new features at the same time and deliver them to the users. Bugs are meant to occur at any stage in the process.
“Whenever you’re pushing software and doing some very advanced things, you’re going to have some mistakes,” Joswiak gave a similar explanation. “What we try to do is very quickly fix them.”
Joswiak also talked about Apple’s fourth-quarter victory. Apple is enjoying huge number of sales. He mentioned that the company is selling as many units of iPhone 6 and iPhone 6 Plus as it is manufacturing.
Furthermore, Joswiak talked about the great feedback Apple is getting on its new mobile transactions service Apple Pay. iPhone users can now pay via their phone without needing credit at around 200,000 stores and restaurants. One million credit cards activated this service within just 72 hours the service was launched.
Apple’s entry in wearable tech industry was also one of the topics Joswiak covered. Apple Watch is fashionably better than other smartwatches, he emphasized. Apple doesn’t want everyone to wear same device. So we can expect a lot of variety design-wise in Apple Watch units.