iOS 8.0.1 Bug Fix Update Causes Connectivity Problems to iPhone 6 Users
It’s been a week since Apple released the latest version of its mobile operating system — iOS 8. The new OS brought in some useful features for both power and regular users while simultaneously refining a bunch of already available stuff.
Among the most notable features include the mobile payment system Apple Pay (specific to the iPhone 6 and 6 Plus), the Continuity functionality to deeply connect your iDevices, an improved iCloud drive and its native SMS client Messages. With a suite of new “Kit” apps, Apple has also taken the leap to explore the health and home automation markets, though the functionality will go live in iOS when the OS X Mavericks is released next month.
However, some iOS users, as they upgraded to the latest version, started experiencing problems. They reported frequent device crashes, slow Wi-Fi, the usual battery drain and sluggish browser, among other issues. The bugs were so annoying that Apple had to release a quick software update.
Along with resolving the issues that had plagued the mobile operating system, the iOS 8.0.1 update aimed to fix a bug that prevented developers from launching HealthKit apps on the App Store.
In addition, the update was set to address issues related to third-party keyboards, and fix a bug that sometimes caused ringtones not to be restored from iCloud backups. The release was also intended to improve the reliability of the Reachability feature on the new iPhone 6 and iPhone 6 Plus — a functionality that made it easier for users to operate their large phones with one hand.
But the update didn’t go so well. After downloading the iOS 8.0.1, many users immediately reported that their iPhones couldn’t connect to a cellular network. Some iPhone owner also reported they were experiencing problems with Touch ID as the feature that allows people to unlock their devices using fingerprint sensor — was no longer functional.
Apple took notice of these issues and pulled the troubled update only about an hour after releasing it. The company said it’s looking into the issues and plans to release another update to fix the problems. Here’s the official statement from the Cupertino tech giant:
We have a workaround for iPhone 6 and iPhone 6 Plus users who lost cellular service and Touch ID functionality today after updating to iOS 8.0.1. Affected users can reinstall iOS 8 through iTunes, for more information visit http://support.apple.com/kb/HT6487. We apologize for the great inconvenience experienced by users, and are working around the clock to prepare iOS 8.0.2 with a fix for the issue, and will release it as soon as it is ready in the next few days.
Looks like it’s not only the software side where Apple is letting its customers down, the company is facing some serious backlash regarding the design of its larger iPhone 6 Plus. Reports are coming in indicating that iPhone 6 Plus might have some mechanical defect that could cause it to bend easily.
Gohar is the lead editor at TechFrag. He has a wide range of interests when it comes to tech but he's currently spending a big chunk of his time writing about privacy, cyber security, and anything policy related.